님들아제가닉변좀살려고문상10000원을질렀는데요넥슨캐시충전하기한후문화상품권들어가서컬쳐랜드아이디랑비번치고잔액조회누른다음핀번호다입력하고확인눌렀는데(참고로동의서에동의다했음)NO Contirn Culture ID라고뜨꼬비번다시치라는거에요이거뭔뜻이조?재컴에문제있는건가요?